For most shoots, we recommend calling the studio at least 2 months in advance of your desired session date, but we’re occasionally able to take last-minute sessions if our schedule allows it! For Maternity and Newborn sessions, give us a call when you’re in your second trimester to make sure we are able to set aside time for time-sensitive shoots.

After you book, we’ll either email you your welcome email or send out your welcome package (depending on the session type you booked).  Then, we’ll schedule your pre-session consult for about a week before your session. Shoots themselves vary in length, and can be anywhere from 15 minutes to 2 hours long. Your Gallery Premier Appointment (where you view your photos) is scheduled about 2 weeks after your session takes place. After you order, product fulfillment time depends on the type of product ordered- for example, prints and cards arrive within 2 weeks, custom frames 6 weeks, and custom albums 10 weeks.

2We don’t currently shoot weddings, but we DO love to shoot engagement sessions! We cover a limited number of weekday events under our Commercial division.

3Congrats, and yes! Mariah worked as an agency portfolio photographer in Massachusetts for several years. If you’re with Cameo Kids, we’re one of their preferred photographers already. If you’re with another agency, check with them to make sure they approve our style before booking a modeling shoot with us. Each agency has specific requirements for comp cards, so we will work with them to make sure we produce what they need.

22Check out our Modeling and Talent for Kids 101 post! Most of the time, parents just need to send snapshots (a headshot and full-body shot) to an agency to be considered. In some cases, agencies may require a ‘book’, which is a portfolio of larger photographs that show the models’ range. If the agency requires a book, we would be happy to create a portfolio for your child and supply the required prints.

4Yes! Check out the Workshop Website for details.

5We recommend that a maternity shoot be scheduled close to your 30-week mark. Give us a call in your second trimester to book!

6The absolute best time to capture sleepy, curly newborn portraits is from 1-10 days of life. For our Signature Newborn Sessions, give us a call in your second trimester to book!  We also photograph babies up to 12 weeks old in our Little Star Newborn Sessions!  These sessions are laid back and baby is comfortably swaddled the whole time.  We can usually get you in for a Little Star Newborn Session even after baby is born!

76-9 months is the best age to capture your baby- they’re sitting up, smiling, and can really show off their personality!

8We love shooting senior sessions outdoors, so we recommend scheduling between April-October before your senior year!

9In order to receive products for the holiday season, you should book your session before October 31st. We cannot guarantee products arriving before Christmas for sessions booked after the 31st.

10We run an exclusive number of session specials throughout the year that are announced on the Facebook Page and the Blog. Watch those spaces carefully- session specials sometimes sell out within hours!  We also offer our Little Star Mini Sessions any time!  Learn about them under our Session Types.


We deliver stunning portraiture with an unrivaled customer service experience. Our team of photographers and artists is sought after internationally for their unique artistry and years of experience.  It’s as simple as that!

12When you schedule a session with us, you’ll also schedule a pre-session consultation to take place at the studio or over the phone. During the consultation, we’ll go over your ideas for the shoot, the best wardrobe to compliment your ideas, what to bring with you, and how to prepare for the shoot.

13All of our products are completely custom-designed by our in-house graphic designer. We offer everything from wallets to huge wall displays with multiple frames. For our complete product guide, login to the client lounge, contact the studio, or check out our featured products on the blog.

14Yes, in any amount. Gift certificates are the perfect gift for someone who has already booked a Heidi Hope session, or for those ready to make a custom portraiture investment. Contact us to arrange shipping or pickup of a gift certificate!

15Yes. Any session can be an on-location session at your home for an extra fee. Contact the studio for travel pricing.

16It depends! Outdoor shoots tend to be more candid and varied, while indoor shoots tend to be more formal. Kids and babies under 3 years old tend to be less distracted when they’re indoors, so it’s easier for us to hold their attention on the camera indoors. Family, senior, maternity, and engagement shoots are all stunning indoors or outdoors.  If you are considering a session at your home, light is an important factor.  If your home doesn’t have great window light throughout the day, the studio may be a better option.

17Our full service professional portrait studio strives to give a completely custom experience to each client that walks into our door. From the sets we create to the personalized custom design service with every product, clients can feel confident that they’re investing in the absolute best portrait experience.

18Shaun makes ordering with HHP easy, and will walk you though the process to create custom products like albums, wall displays, or storyboard canvases. Make sure you’ve reviewed the product guide before you come in, and if you plan to purchase frames or a wall display, measure your walls to see what size is best for you.

19Shaun always tells our clients that the ordering appointment is helpful and enjoyable, and it’s true! It’s not a chore. It’s a blast to view your whole gallery up on a big screen, then plan your custom products with Shaun’s help. Clients learn about our rewards program, are able to hold and see each product choice in person, and can utilize Shaun’s expert help with choosing and designing the right products. He takes as much time as needed to answer all of your questions, and makes sure that when you leave, you feel completely confident in your order!

20As soon as you receive digital files from us, BACK THEM UP! You can never have too many copies of digital files for safekeeping. Put the original flash drive in a safe place (a fire-proof safe, if you have one). Wall art is sturdy, durable and won’t fade. If it happens to get something on it, most wall art can simply be wiped down with a cloth. Prints and other products are sprayed for protection.  We also include comprehensive portrait care information cards with every order to ensure your heirloom quality products can be enjoyed for a lifetime.